Norwegian Speaking Customer Loyalty Advisor

Patrique Mercier Recruitment is excited to offer a fantastic role as a Norwegian Speaking Customer Loyalty Advisor. In this pivotal position, you will be the key point of contact for our Norwegian-speaking customers, focusing on cultivating loyalty and ensuring a top-notch customer experience. Your fluency in Norwegian will be essential as you address inquiries, resolve issues, and recommend services that enhance customer satisfaction. If you're passionate about customer engagement and have strong relational skills, this could be the perfect opportunity for you!

Responsibilities

• Develop and strengthen relationships with Norwegian-speaking customers to foster loyalty and retention.
• Proactively reach out to customers to check on satisfaction and handle any queries.
• Promote additional products and services aligned with customer interests.
• Document all customer interactions and feedback to support continuous improvement efforts.
• Collaborate with sales and support teams to ensure a seamless customer journey.
• Monitor customer feedback to help shape engagement strategies and service enhancements.

Requirements

• Fluency in Norwegian (both spoken and written) is required.
• Strong communication and interpersonal skills to build effective relationships.
• Prior experience in customer service or loyalty-focused roles is highly preferred.
• Ability to understand customer needs and provide appropriate solutions.
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently while also thriving as part of a team.
• Familiarity with CRM systems and customer engagement tools is an advantage.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )