Norwegian Speaking Automotive Customer Advisor

Patrique Mercier Recruitment is pleased to announce an opening for a Norwegian Speaking Automotive Customer Advisor. In this essential role, you will provide invaluable support to our Norwegian-speaking customers, helping them navigate their automotive needs with exceptional service. Your fluency in Norwegian will play a critical role in resolving inquiries, scheduling appointments, and ensuring a seamless customer experience. If you are customer-focused and have a passion for the automotive sector, we encourage you to apply!

Responsibilities

• Act as the main contact for Norwegian-speaking customers seeking assistance with automotive services.
• Respond to questions regarding vehicle maintenance, repairs, and available services.
• Assist customers in scheduling service appointments and explaining the processes involved.
• Effectively handle customer concerns and provide solutions to ensure satisfaction.
• Inform customers about service options, warranties, and ongoing promotions to enhance their experience.
• Maintain detailed records of customer interactions and inquiries.
• Collaborate with internal teams to ensure efficient service delivery to customers.

Requirements

• Fluency in Norwegian (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service; experience in the automotive sector is preferred.
• Effective problem-solving abilities with a customer-centric mindset.
• Ability to thrive in a fast-paced environment while handling multiple inquiries.
• Knowledge of automotive systems and services is a plus.
• Familiarity with customer relationship management (CRM) software is advantageous.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )