New Business Officer

Company 180 - Manulife Life Insurance Company (Japan)

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Hong Kong Until 9/11/2026 3+ years exp H-1B sponsor history First posted July 13, 2026 Last posted July 13, 2026
Job description

The opportunity


The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering New Business Officer with the resources to solve critical problems for the future of our business, which is why we need you.

The role will be under New Business team in supporting daily operations and production team  involving applications follow up, new application enquires handling, team management and New Business related projects.

Position Responsibilities:

  • Follow up with outstanding / incomplete applications
  • Handle distribution channel enquiries
  • Guideline / Manual update and provide training to internal staffs / distribution channels
  • Assisting Superior in handling New Business projects

Required Qualifications:

  • Degree holder
  • 3 years of relevant work experience, preferably from life insurance industry
  • LOMA qualification/FLMI preferred
  • Customer oriented and attentive to details
  • Good communication and interpersonal skills
  • Able to work under stress 
  • Experience of small team leadership preferred 
  • Good command of spoken and written English and Chinese
  • PC literate in Word, Excel, PowerPoint and Chinese word processing

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid
About this role

Summary

Support daily operations, handle inquiries, update guidelines, assist in projects, lead small team.

Job title

New Business Officer

Experience level

3+ years

Minimum experience

3+ years exp

Industry

finance

Location requirements

Hong Kong, hybrid work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

Yes

Skills & keywords

Required skills

communicationattention to detailteam leadershipWordExcelPowerPoint

Preferred skills

LOMAFLMIbilingual

Specializations

customer serviceapplications follow-upteam management
Locations

Structured locations inferred from the posting.

Hong Kong

Hybrid Country