Network Program Manager
Computer World Services
Apply to this job Ashburn, VA hybrid Until 8/23/2026 10+ years exp First posted March 18, 2026 Last posted March 18, 2026
Job description
CWS seeks a Network Program Manager (PM) to manage and lead the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. The Network Program Manager serves as the senior program lead responsible for all contract execution, management, and performance reporting. Acts as the primary interface with CBP leadership, ensuring delivery of NOC and Wireless NOC (WNOC) services across geographically dispersed sites.
Duties & Responsibilities
- Direct and oversee all operational, technical, and administrative aspects of the NOC contract.
- Manage cross-functional teams and coordinate with CBP stakeholders (COR, GPM, TPOC, GS).
- Develop and maintain the Program Management Plan (PMP), Quality Control Plan (QCP), and Staffing Plan.
- Monitor service quality, ensure compliance with performance standards, and deliver progress reports.
- Lead risk, issue, and change management; oversee transition-in and transition-out activities.
- Ensure staff compliance with CBP/DHS security and training requirements.
Required Qualifications
- Bachelor’s degree in Information Systems, Computer Science, or related field.
- 10+ years managing large-scale Federal IT programs.
- PMP certification required.
- Demonstrated success in managing enterprise-level network operations.
Preferred Qualifications
- ITIL v3 certification; CCNA or CCNP.
- DHS or CBP contract experience.
Place of Performance
- Springfield and Ashburn, VA (with occasional travel to Orlando, FL, and other CBP facilities).
Clearance
- Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]
Compensation (from employer):
170000–220000 USD per year
About this role
Summary
Manage and lead federal network operations, ensuring contract compliance and performance.
Job title
Network Program Manager
Experience level
10+ years
Minimum experience
10+ years exp
Industry
information technology
Location requirements
Ashburn, VA; remote not allowed
Salary
$170k–$220k
Management role
Yes
Skills & keywords
Required skills
Bachelor’s degree in information systems or related field10+ years managing large-scale federal IT programsPMP certificationenterprise network management
Preferred skills
ITIL v3CCNACCNPDHS or CBP contract experience
Specializations
network operationsprogram managementfederal ITsecuritycontract management
Locations
Structured locations inferred from the posting.
Ashburn, VA, USA
On-site City