Network Administrator - L2 Support

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a highly skilled Network Engineer – Level 2 (Data Center) to join our Data Center Operations / IT Infrastructure team. In this role, you will be responsible for providing expert-level management of data center network infrastructure, including complex troubleshooting and advanced configuration in a mission-critical environment. You will join a dedicated team of infrastructure experts focused on maintaining high-availability network fabrics and supporting seamless cross-platform integration.

What You’ll Do

In this role, you will:

• Responsibility 1: Manage and optimize data center network infrastructure by designing, configuring, and maintaining routers, switches, firewalls, and load balancers to ensure peak performance and capacity.

• Responsibility 2: Collaborate with Level 1 and Level 2 support teams, Original Equipment Manufacturer (OEM) vendors, and internal server and storage teams to resolve escalated incidents and integrate cross-platform solutions.

• Responsibility 3: Ensure compliance with data center security standards and organizational policies by managing firewall rules, Virtual Private Network (VPN) configurations, and network access controls.

What You’ll Bring

The ideal candidate will have:

• 8+ years of experience in network operations, with at least 4 years specifically in a senior or Level 2 support role.

  Strong knowledge of enterprise networking protocols and architectures, including Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Virtual Extensible LAN (VXLAN), and spine-leaf architecture.

• Proven ability in advanced troubleshooting and problem-solving within high-availability environments, including performing Root Cause Analysis (RCA) and managing complex Local Area Network (LAN) and Wide Area Network (WAN) issues.

Call to Action

If you are ready to drive excellence in data center networking, we invite you to apply today and climb to new heights with Iron Mountain!

Category: Information Technology