Need Technical Support Expert in Raleigh NC

360 IT Professionals

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Raleigh, NC, us on site Until 8/21/2026 First posted February 25, 2026 Last posted February 25, 2026
Job description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Title/ Designation – Technical Specialist- Expert
Duration 12 Months+
Interview Type Either Webcam Interview or In Person
Location 4101 Capital Blvd. Raleigh NC 27604

• BS/BA or equivalent work background plus IT Support experience and enterprise software environment or equivalent
• Experience installation and service of video surveillance equipment and IP Cameras
• Experience with Genetec Security Center preferred
• Experience providing production support or similar role
• Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint)
• Written and verbal communications are clear, concise and achieve intended objectives
• Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required]
• Demonstrated ability to multi-task and prioritize projects and tasks
• Ability to learn complex business functions
• Ability to organize/manage own work and meet a pre-determined schedule of deliverables
• Computer Science Degree or related discipline; professional certification

Thanks and Regards,

Amrita Sharma 

408 766 0000 EXT. 426


About this role

Summary

Provide enterprise IT support, troubleshoot video surveillance and network equipment, ensure service quality.

Job title

Technical Specialist- Expert

Experience level

4+ years

Industry

software

Location requirements

must be located in Raleigh, NC; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

IT supportvideo surveillanceIP CamerasGenetec Security CenterMS ExcelMS WordVerbal communicationproblem diagnosis

Preferred skills

None specified

Specializations

video surveillanceIP CamerasGenetec Security Center
Locations

Structured locations inferred from the posting.

Raleigh, NC, USA

On-site City