Need EXP CCE in Technical Support Voice Process
Adeeba e Services Pvt. Ltd.
Apply to this job!!Greetings From Adeeba E Services Pvt Ltd!!
Position: Senior Tech Support Associate
No.of vacancies: 11
Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
Benefits & Facilities:
Shift timing – US
Working Days: 6 days
Interview: Monday to Saturday from 12:30 pm to 5:30 pm
NOTE: This is a direct company post. We do not charge recruitment fees.
FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED
Contact HR @ Paromita 03365246525/8016099788
Summary
Handle inbound calls for printer, router, antivirus issues; diagnose, suggest plans, and sell support software.
Job title
Senior Tech Support Associate
Experience level
none specified but requires prior experience
Industry
healthcare
Location requirements
Kolkata, WB, on-site with no remote work allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India