Need Business Analyst (ServiceNow Exp)

US IT Solutions Inc

Apply to this job
Raleigh, NC, us on site Until 8/22/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.

This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.

If interested, Kindly call me on 408-766-00-00 Ext 431


Implementing business processes in ServiceNow

Proven experience in business process analysis, requirements development, implementation, testing and documentation
Working knowledge of the application development life cycle
Strong analytical and conceptual skills
Proven working knowledge of business process improvement and process modeling
Demonstrated strong written and verbal communication skills and experience with Microsoft Suite
The ability to take complex end-user requirements to automated process workflow
Ability to work independently and with a team

Description (including, but not limited to):

1. Managing business analysis work or projects with distinct deliverables to a solution

2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities

3. Collecting, organizing, and analyzing data

4. Completing analysis and documentation of as-is capabilities

5. Conducting interviews to gather business requirements

6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking

7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.

8. Supporting change management and communications programs and activities

9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks

Thanks & Regards
Priya Sharma
408-766-0000 Ext 431

priya.sharma@)usitsol.com


About this role

Summary

Analyze, document, and improve business processes using ServiceNow; support system implementation and change management.

Job title

business analyst

Experience level

proven experience

Industry

it services

Location requirements

Raleigh, NC, US; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

business process analysisrequirements developmentsystem implementationcommunicationdata analysis

Preferred skills

process modelingproject managementchange managementmarket research

Specializations

serviceNowbusiness process analysisrequirements developmentprocess modelingsystem implementation
Locations

Structured locations inferred from the posting.

Raleigh, NC, USA

On-site City