MULTI FAMILY CUSTOMER COMPLIANCE MANAGEMENT, AUDIT/ELIGIBILITY MANAGER

Direct Staffing Inc

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McLean, VA, us on site Until 8/22/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Real Estate

MULTI FAMILY CUSTOMER COMPLIANCE MANAGEMENT, AUDIT/ELIGIBILITY MANAGER 

McLean, VA



EXP 7- 10 yrs

DEG Bach

BONUS

TRAVEL


Job Description.

 The Customer Compliance Management group in the Multifamily Division is currently seeking an Audit and Eligibility Manager to identify and mitigate our exposure to its approved counterparties' financial and operational risk. The hired candidate will work closely with various business areas within us and interact with senior personnel of approved and potential Seller/Servicers on significant business matters. Frequent coordination across organizational lines is required to ensure that we do business with reputable and stable firms.

 

Responsibilities include:

Eligibility

• The evaluation of credit risks associated with our existing and proposed Multifamily Seller/Servicers.

• The Annual Certification process for all existing Seller/Servicers.

• Seller/Servicer Custodial Accounts.

• All adverse actions taken by us to mitigate unacceptable counterparty risk.

• The application process for all Seller/Servicer applicants.

• Assign Staff

• Perform Work Paper and Approval Letter Review

• Manage the tracking and resolution of all agreed upon action items, issues, and major risks associated with counterparties.

• The review process and approval process for all major Seller/Servicer organizational changes and special requests, i.e. acquisitions and transfers of servicing.


Audit

• Perform the annual Risk Analysis of Multifamily’s Seller/Servicer network.

• Develop the annual Seller/Servicer Audit Schedule and assign the respective audit teams to each audit.

• Manage the audit staff to ensure timely completion and accurate reporting of all performed audit.

• Perform Work Paper Review

• Conduct Quality Control Review

• Communicate audit results to Senior Management and its approved Seller/Servicers.

• Manage the updating of all audit programs and checklists to ensure compatibility with all Guide, PSA’s, and Servicing Standards changes.

• Identify and report any gaps between the Multifamily Seller/Servicer Guide and industry best practices to the applicable internal business areas and the Guide Team.

• Oversee and manage vendors supporting the audit and eligibility teams. Assist in contract negotiations and billing procedures

• Position requires 15 to 20% travel


SKILLS AND CERTIFICATIONS

Financial Services experience 

CPA 

SCREENING QUESTIONS

Is the candidate willing to travel 15 to 20%?

Does the candidate have at least 7 years of experience do you have in an audit role

Has the candidate worked on audits of clients in the mortgage or commercial real estate industry?

IDEAL CANDIDATE

Big 4 CPA Manager with experience auditing mulifamily or commercial real estate clients or a Manager at a large financial services firm with multifamily or commercial real estate business.

IDEAL CANDIDATE SHOULD HAVE WORKED FOR THE FOLLOWING COMPANY(IES): 

Big 4 public accounting firms, consulting firms, financial service firms (especially in multifamily or commercial real estate)


All your information will be kept confidential according to EEO guidelines.

Direct Staffing Inc


About this role

Summary

Manage compliance and audit processes for multifamily real estate, mitigate risks, and oversee vendor relations.

Job title

Audit/Eligibility Manager

Experience level

7-10 years

Industry

real estate

Location requirements

McLean, VA, with 15-20% travel, remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

CPAfinancial servicesauditrisk analysis

Preferred skills

big 4 CPAmultifamily real estatecommercial real estatevendor management

Specializations

complianceauditreal estatefinancial services
Locations

Structured locations inferred from the posting.

McLean, VA, USA

On-site City