MSD - Customer Service Representative - Contact Centre

Westpac New Zealand Ltd

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Westpac on Takutai Square Until 8/21/2026 First posted May 8, 2026 Last posted May 8, 2026
Job description
Job Description

Fantastic job opportunities we have available through a partnership between Westpac and MSD. We are currently looking for enthusiastic individuals to join our team as a Customer Service Representative. These positions are available in Christchurch and Auckland.

Once you apply and complete our culture assessment, I (Nanette - RX Consultant @ Westpac) will personally ensure that you are matched with the most suitable role that aligns with your skills and interests. This is a great chance to be part of a dynamic team and work in a supportive environment.

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

13 December 2026
About this role

Summary

Assist customers via contact centre in an enthusiastic, supportive environment based in NZ.

Job title

Customer Service Representative

Experience level

entry level

Industry

financial services

Location requirements

On-site in Auckland or Christchurch, some remote work possible

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communication

Preferred skills

None specified

Specializations

contact centrecustomer service
Locations

Structured locations inferred from the posting.

Unknown location

On-site

Unknown location

On-site