Motor Vehicle Specialist I

<p dir="ltr" style="text-align: justify; margin-top: 12pt; margin-bottom: 12pt"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none"><span style="color: inherit; font-style: normal; text-decoration: none">Join the highly service-focused Broomfield Motor Vehicle Division as a Motor Vehicle Specialist I. We are l</span>ooking for a dedicated team player with a passion for public service, learning, and teamwork to deliver accurate, efficient, and courteous service to our community. If you enjoy collaborating, problem-solving, and embracing continuous learning in a fast-paced environment, and want to be part of an inclusive team that empowers one another and delivers exceptional service every day, apply now.</span></p><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none">Interviews are expected to take place between <strong>June 10</strong><strong>&nbsp;– June 12.</strong> Selected candidates will be contacted directly to schedule interviews.</span><br><br><p dir="ltr" style="margin-top: 0; margin-bottom: 0"><a href="https://broomfield.org/274/Employee-Benefits" style="text-decoration: none"><span style="color: inherit; font-style: normal; text-decoration: underline"><strong>THE TOTAL COMPENSATION PACKAGE:</strong></span></a></p><br><div dir="ltr" style="margin-left: 0" align="left"><table><colgroup><col width="280"><col width="313"></colgroup><tbody><tr><td style="padding: 5pt"><p dir="ltr" style="margin-top: 0; margin-bottom: 0"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none">Salary Range: $19.95- $26.99/hour</span></p></td><td style="padding: 5pt"><p dir="ltr" style="margin-top: 0; margin-bottom: 0"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none">Free Recreation Center Pass (Gym &amp; Pool)</span></p></td></tr><tr><td style="padding: 5pt"><p dir="ltr" style="margin-top: 0; margin-bottom: 0"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none">14 days annual leave + 80 hour sick leave + 12 holidays per year</span></p></td><td style="padding: 5pt"><p dir="ltr" style="margin-top: 0; margin-bottom: 0"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none">Continuing education credits and biannual licensing fees covered by CCOB</span></p></td></tr><tr><td style="padding: 5pt"><p dir="ltr" style="margin-top: 0; margin-bottom: 0"><a href="https://broomfield.org/274/Employee-Benefits" style="text-decoration: none"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: underline">Excellent benefits including medical, dental, vision, and more&nbsp;</span></a></p></td><td style="padding: 5pt"><p dir="ltr" style="margin-top: 0; margin-bottom: 0"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none">Wellness discounts on medical premiums</span></p></td></tr></tbody></table></div><br><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: underline"><strong>GENERAL DESCRIPTION OF WORK</strong></span><p dir="ltr" style="text-align: justify; margin-top: 6pt; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">The Motor Vehicle Specialist I, is responsible for providing excellent customer service, maintaining a positive attitude and exemplifies behaviors of an effective team player while performing a variety of duties associated with the Broomfield County Motor Vehicle Department. The incumbent performs complex and specialized technical and administrative work in support of the Motor Vehicle Division services offered to residents including the titling and registering of motor vehicles, Manufactured Homes and disability services. Under direct supervision, the incumbent analyzes, regulates and enforces statutory requirements for all state and federally mandated title and registration laws as well as Broomfield departmental policies and procedures. This individual must exemplify the characteristics and behaviors to create a collaborative, innovative and resilient work culture in partnership with the leadership team. The incumbent works in partnership with other employees, departments/divisions, agencies and the public in delivering effective and innovative services while maintaining confidentiality of information consistent with applicable federal, state and local rules and regulations.</span></p><span style="color: rgba(0, 0, 0, 1); font-style: italic; text-align: justify; text-indent: 0">(Persons hired in this position must be able to perform all the essential tasks required by the position. &nbsp;The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. &nbsp;The City and County of Broomfield retains the right to modify or change the duties or essential tasks and additional functions of the job at any time. &nbsp;Examples of duties are not intended to be all-inclusive or restrictive.)</span><br><br><span style="font-style: normal; text-align: justify; text-indent: 0; text-decoration: underline; color: rgba(0, 0, 0, 1)"><strong style="font-weight: 700">State of Colorado Responsibilities:</strong></span><br style="color: inherit; font-style: normal; text-align: justify; text-indent: 0"><ul style="margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Complete required State Certifications as well as continued education classes needed to access state web based operating system.&nbsp;</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Acts as an agent of the State of Colorado and works closely with the Department of Revenue to research, identify and resolve title/registration transaction issues.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Maintains confidentiality and awareness of federal, state, and local laws, rules and regulations pertaining to assigned State, City and County operations.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Work directly with the recording department to ensure State transactions are transferred to County records.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Interact daily with other DOR entities including: Taxation, NIC, Colorado Interactive, NMVTIS, Air Care Colorado, E-470, State of Colorado Dealer Investigations Unit, the Address Confidentiality Program, all state appointed third party vendors and fellow City and County organizations.</span></p></li></ul><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none"><br></span></p><p style="margin: 6pt 0 0; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: underline"><strong style="font-weight: 700">Motor Vehicle Tech I Responsibilities:</strong></span></p><ul style="margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Assist Broomfield residents and businesses via phone, mail, email or in person regarding ownership account review, titlework auditing and general communication addressing &nbsp;policies and procedures.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Processes check, cash, credit card, escrow and electronic check payments utilizing the cash tendering system</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Reconciles cash, check and credit card payments at close of business.&nbsp;</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Prepare concise and accurate correspondence to dealers, financial institutions, residents, and City and County officials.&nbsp;</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Assist with office closing procedures, eg: Securing Inventory and legal documentation and ensuring organization and cleanliness of work areas.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Competently operate State of Colorado web based operating system</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Work cross departmentally within CCOB&nbsp;</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Conduct the following types of transactions:</span></p></li></ul><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Temporary registrations</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Title transfers&nbsp;</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Emissions extensions</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Leases and Lease Buyouts</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o License plate renewals</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Disability placards&nbsp;</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o New registrations</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Special mobile machinery</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Refinancing</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Manufactured homes</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Salvage titles</span></p><p style="margin: 6pt 0 0 36pt; color: inherit; font-style: normal; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">o Bonds</span></p><div style="color: inherit; font-style: normal; text-indent: 0; text-align: justify"><p style="margin: 6pt 0 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: underline"><strong style="font-weight: 700">Education</strong></span></p><ul style="margin-top: 0; margin-bottom: 3pt"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 6pt 0 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">High School Diploma/GED&nbsp;</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Obtain DRIVES Compliance Certification within one week from the date of hire and maintain the certification. &nbsp;</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Completion of DRIVES LMS training within 90 days of hire. &nbsp;</span></p></li></ul><p style="margin: 6pt 0 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: underline"><strong style="font-weight: 700">Experience</strong></span></p><ul style="margin-top: 0; margin-bottom: 3pt"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">One (1) year of experience in a clerical or customer service field or in the performance of similar duties and responsibilities preferred</span></p></li></ul></div><p style="margin: 6pt 0 0; color: inherit; font-style: normal; text-indent: 0"><span style="color: rgba(0, 0, 0, 1); font-style: italic; text-decoration: underline"><strong style="font-weight: 700">Years of related experience may be substituted for required education, however education cannot be substituted for the necessary work experience. Candidates must meet the minimum required years of work experience.</strong></span></p><br><dl style="margin-top: 15px; margin-bottom: 24px; color: inherit; font-style: normal; text-indent: 0"><dd style="margin-left: 0"><div style="text-align: justify"><p style="margin: 6pt 0 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: underline"><strong style="font-weight: 700">NECESSARY SPECIAL REQUIREMENTS:</strong></span></p><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">New hires must, as a condition of employment, pass the following pre-offer and post-offer/hire processes: in-person or virtual interviews, reference checks, background checks including local police check and sex-offender registry.</span></p><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">If this position is required to drive a CCOB vehicle a DMV check will be required.</span></p></div></dd><dt style="font-weight: bold"></dt></dl><dl style="margin-top: 15px; margin-bottom: 24px; color: inherit; font-style: normal; text-indent: 0"><dd style="margin-left: 0"><p style="margin: 6pt 0 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: italic; text-decoration: none">(The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities and neuro-differences to perform the essential functions.)</span></p><ul style="margin-top: 0; margin-bottom: 3pt"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 6pt 0 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Regular, predictable attendance required</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">In-person customer/client/team meetings required.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Physical demands are described as light (exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects).</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Required to move about office/facilities</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Required to lift, carry, push, pull, or otherwise move objects.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Tasks require use of a computer for several hours.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">The noise level in the environment is moderate.</span></p></li></ul><dl style="margin-top: 15px; margin-bottom: 24px; color: inherit; font-style: normal; text-indent: 0"><dd style="margin-left: 0"><div style="text-align: justify"><p style="margin: 6pt 0 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: underline"><strong style="font-weight: 700">NECESSARY APPLICANT TRAITS</strong></span><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><strong style="font-weight: 700">:</strong></span></p><ul style="margin-top: 0; margin-bottom: 3pt"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 5pt 0 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Skill in understanding and professionally responding to customer needs</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 5pt 0 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Skill in the operation of computers and applicable software, printers, copiers, and telephone</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Ability to manage competing priorities, and organize time and tasks to address multiple demands and/or to meet deadlines</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Ability to handle confidential information</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Establish and maintain effective working relationships with other employees and the public</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Work well with culturally diverse individuals</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Listen well and communicate clearly in English, verbally and in writing with various audiences and through various channels</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Working knowledge of ethical guidelines as outlined by professional standards and/or federal, state or local laws, rules, and regulations</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Organize tasks and working environment to maximize efficiency</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Working knowledge of the policies, procedures and goals of the City and County</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Ability to handle stressful interactions with client/customers</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Is thorough when performing complicated work and conscientious about attending to detail</span></p></li></ul></div></dd></dl></dd></dl>