MNC In Kolkata hiring - International Tech Support
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
We are hiring immediately for Inbound Technical Support Process For US Shift.
Join US with Huge Hike +Incentive
Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Candidates profile;
Must have dialled in Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.
Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives
Spot Incentives
No Extension of Shift Timings
Medical benefits
Salary: Not a bar for a right candidate.
Working Days:6 days
Contact: HR(Priyanka) at 9804149788 for any further queries
HS / GRADUATE
All your information will be kept confidential according to EEO guidelines.
Summary
Inbound technical support for US clients on printers, routers; sell plans; take payments.
Job title
International Tech Support
Experience level
more than 6 months outbound tech process
Industry
contact center
Location requirements
Kolkata location, remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India