Military Behavioral Health Liaison

Company Overview: San Antonio Behavioral Healthcare Hospital is a 198-bed, acute-care psychiatric and substance abuse treatment facility located in the Northwest San Antonio Medical Center. Our highly trained team of behavioral health professionals are dedicated to providing compassionate, individualized, and trauma-informed care for our patients.

Job Summary: We are seeking an experienced Military Liaison to join our team. The Military Behavioral Health Liaison acts as a vital bridge between active-duty service members, veterans, their families, and the hospital. The role focuses on intake coordination, developing referral relationships, and ensuring military-connected individuals receive the exact psychological resources they require.  

Responsibilities:

·         Relationship Management: Develops and maintains direct referral relationships with military installations, VA medical centers, and TRICARE networks

·         Community Education: Provides presentations and training regarding available mental health programs, admissions criteria, and treatment continuum

·         Resource Advocacy: Educates patients and command staff on mental health benefits, support groups, and healthcare eligibility

·         Plan and execute targeted events, trade shows, and networking meetings to promote hospital services

·         Collaborate with intake and clinical teams to align referrals with market capacity

·         Track outreach activity, maintain CRM records, and report progress and insights to leadership

·         Handle operational aspects of business development opportunities including management of pipeline, internal campaign, and securing final approvals for identified opportunities.

·         Prepares and presents powerful, persuasive presentations that effectively demonstrate the value proposition of the Hospital.

·         Analyses sales, revenue, invoices, and other important data to ensure business development’s goals and objectives are consistently achieved.

·         Moderate Travel is required for this position

·         Perform other duties as per the requirements of the organization.

Requirements

Bachelor’s degree, preferably in Marketing, Healthcare Administration, Business Administration, or 4 years in healthcare marketing, business development, or clinical mental health.

3+ years’ experience in healthcare marketing, business development, or clinical mental health. Veterans or individuals with previous military base access are highly preferred. Psychiatric health care marketing experience preferred.

Additional Requirements:

None.

Knowledge, Skills, and Abilities:

·         Effective and clear verbal and written communication skills

·         Strong leadership and managerial skills

·         Project and time management skills

·         Organizational skills

·         Proven expertise solving problems

·         Budget management skills

·         Proficiency in Microsoft Office Suite and other related software to perform necessary tasks with common office programs

Physical Requirements:

·         Stationary Position: Substantial time spent sitting at a desk and operating a computer.

·         Office Mobility: Ability to walk, reach, and move around an office environment.

·         Lifting/Carrying: Occasional, light lifting, usually limited to 10–25 lbs.

·         Must be able to travel

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)