Merchant Support Administrator
Celero Commerce
Apply to this job Rosemont, IL Until 8/21/2026 H-1B sponsor history First posted March 22, 2025 Last posted March 22, 2025
Job description
TransNational is seeking a Merchant Support Administrator to join its Operations team! The Merchant Support Administrator is responsible for initiating welcome calls to new merchant customers, processing merchant enrollments, and rate changes within multiple databases. The Merchant Support Administrator will have the ability for career advancement that allows for upward movement and specialized product training.
What You'll Do:
- Thoroughly review merchant contracts for completeness and accuracy
- Follow up with merchants to obtain or verify needed information as it pertains to their contract with TransNational
- Data entry and information management as it relates to our merchants and their contract
- Maintain high levels of performance in conjunction with TransNational’s service metrics and kpi’s
Who You Are:
- 1+ years of credit card processing or merchant services experience required
- You are organized and have a keen eye for detail; especially when reviewing detailed, professional documents
- Process driven with a quick ability to adhere and learn new mandatory protocols
- Excellent interpersonal and time management skills with a high standard of integrity and work ethic
- Independent ability to problem solve with the ability to anticipate and learn
- Ability to proficiently navigate through multiple Windows based platforms and applications
What Makes TransNational Great:
- Competitive base with a quarterly team bonus
- 100% paid medical insurance, dental, vision, life insurance
- 401(k) Savings Plans with employer match
- Paid vacation time and volunteer day
- Hands-on training from expert peers and supervisors
- Casual work setting with awesome contests with prize incentives
Celero Commerce is an equal opportunity employer and does not unlawfully discriminate against any applicant or candidate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law.
About this role
Summary
Manage merchant contracts, process enrollments, and support customer inquiries in a finance environment.
Job title
Merchant Support Administrator
Experience level
1+ years
Industry
finance
Location requirements
Rosemont, IL; on-site work only
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Skills & keywords
Required skills
credit card processingdata entryWindows applications
Preferred skills
attention to detailproblem solvinginterpersonal skills
Specializations
merchant servicesdata entrycontract review
Locations
Structured locations inferred from the posting.
Rosemont, IL 60018, USA
On-site City