Membership Experience Executive

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您，把握美高梅中國事業​機會，與金獅再闖另一座高峰。

Job Responsibilities:

• Assist the Membership Experience Supervisor or above in coordinating daily premiums campaigns, club membership experience enhancement program such as maintenance of tier benefits, customization of MGM branded products, partnership development, etc.

• Ensure smooth execution of all events and promotion plans.

• Draft Program outlines, terms and conditions and prepare budget of all promotional program for Management approval.

• Prepare all relevant documents / contracts for Management and legal department for DICJ submission.

• Work closely with team members and other relevant departments to ensure smooth execution of events and promotions.

• Source and liaise (from time to time) key external agencies to support the event projects, ensure cost effectiveness and good relationships are established with key support agencies.

• Coordinate internally and externally to ensure all supply, visual and promotional display for promotion and events are well prepared and delivered on time.

• Monitor launching and execution of event projects with operation teams to ensure all procedures and policies are implemented as planned.

• Communicate with operation teams and maintain an on-line update of all current and upcoming promotion program news.

• Prepare training and briefing materials for promotional program for operation and service team.

• Must be able to work various shifts including weekends and holidays

Job Requirements:

• Experienced in event planning, stage management and/or casino events & promotions, a great work ethic, and a desire to help MGM’s casino guests to have the best experience possible.

• Diploma or equivalent

• Preferrable if able to function some design software such as Ai, photoshop, etc.

• Able to speak, read and write Cantonese, Mandarin & English, other languages will be a plus.

• Full conversant with MS Office applications.

• Excellent communication and presentation skills.

• Ability to build rapport with all internal and external customers, approachable and diplomatic.

• Ability to manage self and strong in time management, including the ability to multi-tasking

• Ability to maintain confidentiality and action sensitive issues with discretion.