Membership Engagement Specialist

Stateline Family YMCA

Apply to this job
Roscoe, IL Until 9/21/2026 First posted July 23, 2026 Last posted July 23, 2026
Job description

Membership

Pay Range $14-$16

Part Time –3+ hours a day, available for opening shift 4:45am-8am, one weekend a month required- with potentially more hours

Our Membership Engagement Specialists are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive environment, supervises a dedicated membership team, greets and interacts with guests in a friendly and professional manner.

Characteristics:

  • Technical Savvy
  • Early/Punctual and Reliable
  • Helpful Problem Solver
  • Ability to have challenging conversations, such as those required to enforce building rules and policies
  • Calm in busy and/or stressful situations
  • Ability to multitask and work in somewhat noisy, busy environments
  • Engaging

Why the Y?

  • · Amazing 403B retirement plan with unprecedented company contributions.
  • · Growth Opportunities
  • · Earned Vacation and PTO
  • · FREE YMCA MEMBERSHIP!
About this role

Summary

Provide customer service, supervise team, create positive member experience.

Job title

Membership Engagement Specialist

Experience level

null

Industry

healthcare

Location requirements

Roscoe, IL, no remote work allowed.

Salary

$0k–$0k

Management role

Yes

Skills & keywords

Required skills

technical savvypunctualhelpfulproblem solvingcalmmultitaskingengaging

Preferred skills

None specified

Specializations

customer servicemembershipteam supervisionproblem solving
Locations

Structured locations inferred from the posting.

Roscoe, IL, USA

On-site City