Membership Analyst

Durham, NC, us on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.


Job Description:

Independently and accurately setup and maintain customer records in internal systems

• Apply business rules to membership to determine eligibility for contract

• Experience and comfort working with large complex customer and / or contracting systems

• Resolve complex customer membership/eligibility disputes through research of internal systems and partnering with multiple stakeholders

• Preferred background in either or all of the areas listed below

o Contract operations and rebates processing

o Experience with employing customer management tools, financial reconciliation and / or accounting

• Candidate must be detail oriented, organized, fast learner, analytical and be able to take initiative without a lot of supervision

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Maintain customer records, apply business rules, resolve membership disputes, and analyze eligibility.

Job title

Membership Analyst

Experience level

not specified

Industry

recruiting

Location requirements

Durham, NC, US; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer managementsystem experiencedetail orientedorganizedanalytical

Preferred skills

contract operationsrebates processingfinancial reconciliationaccounting

Specializations

customer recordsmembershipcontracting systemseligibilityreconciliation
Locations

Structured locations inferred from the posting.

Durham, NC, USA

On-site City