Member Experience/ Customer Service/ Community Staff

We are Dreamplex, a Space for Success. As the first and leading coworking space in Vietnam, we aim to create an environment where our members feel inspired and motivated to make every day at work as meaningful and fulfilling as possible. Where they collaborate with the community, and grow not only professionally, but also personally. 

To communicate everything we do for our members, we reach them via digital screens, flyers and standees in our locations, as well as via eDMs and our own social network online. As we’re growing quicker than ever, we are now hiring brilliant minds to be a part of our Dream Design Team. So if you’re excited to use your design skills for good, we’d love to talk to you.

What you will do 

Do you get inspired by seeing people around you succeed, and do you care about providing the right environment, opportunities, and experience for them to do so? As our Member Experience Lead, you will be doing just that, by internalizing what it means to be a “Space for Success.”

 Being the face of Dreamplex comes with some exciting tasks, such as:

●    Creating a fun, inspiring, and welcoming environment for our members and guests.

●     Engaging the community, assisting in bringing people together, and creating a sense of belonging.

●     Coordinating and executing engaging events and gatherings.

●     Providing a “Member Obsessed” level of service.

●     Thinking outside the box to make huge fans out of our members.

●    Coordinating with other departments including sales, marketing, accounting, HR, IT, for various projects.

●     Managing and monitoring daily operations, inventory and cash handling.

●     Managing members needs and billing via coworking management software.

●     Flexibility to work across all locations, at varying time schedules.

What you need

●   Hospitality and guest relations or retail and customer service experience

●    Genuine care for people and a want for providing the best experience

●     Easy going, bubbly, and open with communication

●     Ability to think on your feet, critically and creatively

●     Equal ability to work autonomously and on a team

●     Good time-management, priority-setting, deadline achievement

What’s in it for you

●     Working in a startup that’s moving fast and making waves

●     Opportunity to grow as we grow

●     A collaborative and caring team

●     Competitive compensation & benefits

●     Working in a growing industry and being a part of the cause for success for thousands of entrepreneurs and professionals.