Mega Hiring For Customer Care Executive (US Inbound Tech Voice Process)
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.
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We Have an Opening for UK/US Shfit for Inbound Tech Support Process !!!!!
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile:
· Must Have Experience in Outbound Tech Support for more than 6 months-1 year
· Must know how to close their own calls.
· Must have good convincing and sales skills.
· Salary:Rs.12,000-22,000/month(fixed)+Huge Incentives
· Shift : UK /US Shift
· Working Days: 6 days
Benefits and facilities:
· Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
· 24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives
· Spot Incentives
· No Extension of Shift Timings
Contact: Rima(HR) @ 7686839463 for further queries
All your information will be kept confidential according to EEO guidelines.
Summary
Handle inbound tech support calls, diagnose issues, sell support plans, close calls, and convince customers.
Job title
Customer Care Executive
Experience level
6 months-1 year
Industry
bpo
Location requirements
Kolkata, WB, in; no remote work allowed
Salary
Rs.12,000-22,000/month(fixed)+Huge Incentives
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India