Medical Practice Representative / Front Desk

IA_MMC Mercy Health Services - Iowa, Corp.

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Mount Carmel West Until 10/6/2026 1+ years exp First posted August 7, 2026 Last posted August 7, 2026
Job description

Employment Type:

Full time

Shift:

Description:

Position Purpose:

  • Medical Practice Representative serves as a primary contact/link between office and all outside parties. Performs duties such as scheduling appointments, entering patient demographics into system, filing and maintaining patient medical records

  • Specialty: Primary Care

  • Location: 775 W Broad St #200, Columbus, OH 43222

  • Hours of office: Monday-Friday: 12:00pm - 8:00pm

What You Will Do:

  • Welcome patients

  • Register patients

  • Gather insurance, check demographics

  • Soft collections

  • Answering incoming calls

  • EPIC

Minimum Qualifications:

  • Education: High school graduate or equivalent

  • Experience: One to two years of medical office experience preferred

  • Experience answering multiline telephone system preferred

  • Basic computer skills required

Position Highlights and Benefits:

  • Mount Carmel Health System recognized by Forbes in 2025 as one of America’s Best State Employers.

  • Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

  • Retirement savings account with employer match starting on day one.

  • Generous paid time off programs.

  • Employee recognition programs.

  • Tuition/professional development reimbursement starting on day one.

  • RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.

  • Relocation assistance (geographic and position restrictions apply).

  • Employee Referral Rewards program.

  • Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!

  • Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About this role

Summary

Manage patient registration, scheduling, and communication in a primary care setting

Job title

Medical Practice Representative / Front Desk

Experience level

1-2 years

Minimum experience

1+ years exp

Industry

healthcare

Location requirements

Mount Carmel West, Ohio, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecomputer skillsmedical office experience

Preferred skills

answering multiline phones

Specializations

patient registrationmedical officecustomer service
Locations

Structured locations inferred from the posting.

West Ridge, Mt Carmel, TN 37645, USA

On-site City