About the Company:

Complete Primary Care is a concierge primary care practice dedicated to providing high-quality, compassionate healthcare. We pride ourselves on creating a welcoming environment for our patients while delivering efficient and professional service.

About the Role:

Complete Primary Care is seeking a full-time Medical Assistant to join its team based in Danvers, Massachusetts. Reporting to the Nurse Manager, the Medical Assistant is responsible for assisting with clinical and administrative duties, maintaining accurate patient records, and promoting efficient, professional, and compassionate patient experience.

Key Responsibilities:

• Room patients and obtain/document vital signs, medical history, and medications
• Prepare patients for examinations and assist providers during office visits
• Perform clinical duties within the Medical Assistant scope of practice as directed by the provider
• Assist with medication administration and other clinical procedures as appropriate
• Prepare, clean, stock, and maintain examination rooms and clinical supplies
• Document patient information accurately in Athena Electronic Medical Record (EMR)
• Coordinate laboratory testing, referrals, prior authorizations, and follow-up care
• Respond to patient phone calls and portal messages within scope of practice
• Assist with prescription refill requests and patient follow-up communications
• Educate patients on treatment plans, medications, and preventive care as directed by the provider
• Maintain HIPAA compliance and infection control standards at all times
• Support providers and clinical staff to ensure efficient patient flow and outstanding patient experiences
• Performs other duties or special projects as required or assigned

Qualifications:

• High school diploma or equivalent required
• At least 2 years of medical practice experience. Preference for primary care/ family medicine
• Current Medical Assistant credential strongly preferred (CMA, RMA, or CCMA)
• Current CPR/BLS certification preferred
• Experience with Athena EMR or other electronic medical record systems preferred
• Strong knowledge of medical terminology, clinical procedures, and infection control practices
• Excellent communication and interpersonal skills
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Ability to maintain patient confidentiality and professionalism

Compensation & Benefits:

• Hourly Pay: $23.00 - $28.00 per hour, based on experience and qualifications
• Competitive benefits package, including medical, dental, and retirement benefits
• Paid time off and paid holidays
• Opportunities for professional development and continuing education
• Supportive, collaborative, and patient focused work environment

Complete Primary Care is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind on the basis of race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected under federal, state, or local law.