Media Workflow Support Technician

New York, NY, us on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.

Job Title: Media Workflow Support Technician
Duration: 6 Months
Location: New York, NY


Job Description
The opportunity is related to providing troubleshooting and support services related to promotional (and in future feature) content delivered along with various programs aired linearly and non-linearly through channels.
 
The key requirements are as follows:
1. Foundational knowledge of the Entertainment and Media terms such as encoding, transcoding, media containers, etc. (can also learn quickly on the job)
2. Strong communication skills (will coordinate with different people in and across departments to resolve issues)
3. Excellent troubleshooting and problem solving skills (will need to quickly figure out why a media file did not get processed)
4. Responsible, motivated and energetic and be able to handle stressful situations (many media deliveries have tight deadlines for delivery)
5. Willing to work long hours for short-bursts of time (such as Thursdays and Fridays)
 
This is also a great opportunity for the individual to get an in-depth understanding of the media industry, as they will be working very closely with Producers and Editors of the content in one of the leading brands in the industry. The opportunity is potentially long-term (6 months to 1+ year) and can help hone their communication, relationship, leadership, and problem solving skills.
 
Additional Information: Must work at client site in NYC 5 days a week
 
Required Skills
Entertainment, media, and communication - 3-5 years
Unix - 3-5 years


Regards,
Dinesh Kumar
 
321 S Main street,
Suite 300,
Ann Arbor,
Michigan-48104, USA.    Tel       :  734-259-2181 Ext:272
Direct :  734-418-0097
Fax      :  734-468-0881
Email  :  dineshk @tekwissen.com
Web   :  www.tekwissen.com
Global : USA | Dubai | Singapore | India |


About this role

Summary

Provide troubleshooting and support for media content delivery, coordinate with teams, resolve issues quickly.

Job title

Media Workflow Support Technician

Experience level

3-5 years

Industry

technology

Location requirements

must work onsite in New York, NY, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

entertainmentmediacommunicationunix

Preferred skills

None specified

Specializations

mediatroubleshootingcontent deliveryencodingtranscoding
Locations

Structured locations inferred from the posting.

New York, NY, USA

On-site City