Media Services Technician

NU USA Northeastern University

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Boston, MA (Main Campus) Until 8/22/2026 H-1B sponsor history First posted August 30, 2025 Last posted March 15, 2026
Job description

About the Opportunity

JOB SUMMARY:

The Media Services Technician is responsible for operating and maintaining all AV equipment for live events within the Event Management venues. This includes but is not limited to Sound Reinforcement, Event Lighting, Stage Managing, Projection and Video Switching. Media Services Technicians offer support to lectures, classes, concerts, and all other events that require AV. This position’s schedule is event-based and requires flexibility.

RESPONSIBILITIES INCLUDE:

  • Main responsibility is to provide technical services to ensure that the event runs smoothly.

  • Act professional and provide great customer service to client and attendees.

  • Initiate contact with event groups upon their arrival pre-event.

  • Coordinate the event’s schedule with the client and share with the rest of the staff.

  • Diagnose any technical problems and take the steps necessary to resolve such problems.

  • Abide by and enforce all fire/safety rules and regulations in the event venues.

  • Maintain an orderly work area as well as ensuring the AV storage areas are organized.

  • Notify full time staff when inventory is low or equipment is found not working properly.

MINIMUM QUALIFICATIONS:

  • Knowledge of AV equipment is preferred

  • Applicants must be outgoing, dependable and be able to provide quality customer service and possess the ability to solve problems quickly and courteously.

  • Must be comfortable working in a team setting.

  • Must be able to stay calm and collected during events.

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Pay Rate:

25-30
About this role

Summary

Operate and maintain AV equipment for live events and provide technical support.

Job title

Media Services Technician

Experience level

entry level

Industry

education

Location requirements

Located in Boston, MA; remote work not allowed.

Salary

25-30

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

AV equipmentcustomer serviceproblem solvingteamwork

Preferred skills

None specified

Specializations

AVevent managementcustomer service
Locations

Structured locations inferred from the posting.

Boston, MA, USA

On-site City