Manufacturing Service Technician (Refractory)

HarbisonWalker International is a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues. 

We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.  

The Company operates 17 manufacturing plants and 26 distribution centers on three continents.  The Company’s Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport. 

Our Mission: Our solutions drive industry performance 

Our Vision:  We will be the first and only call for industry 

Our Values: We are curious, proactive, interdependent, passionate, open and results-oriented 

At HarbisonWalker International, we look for people driven by a desire to contribute, be challenged and grow. Our people make HWI a special company and are a key competitive advantage.

Summary:

At HWI, the Service Representative is an essential part of customer service.  This individual represents HWI onsite and has direct communications with our customers ensuring we meet multiple demands in a timely manner.  The Service Representative is critical to the ongoing success of our relationship with our customers. This individual will prep refractories for installation on customer site such as the steel mill prioritizing jobs. The Service Representative is also responsible for maintaining a clean, safe work environment..

Essential Functions:

• Prepares steel / iron vessels for installation of refractories
• Stage refractories to be used.
• Work with customer installing / supervising refractories
• Work with customer cleaning up the job site

• Requires high school diploma.
• Requires some mechanical aptitude
• Requires the ability to understand safety requirements.
• Refractory knowledge helpful.

HarbisonWalker International is an Equal Opportunity Employer, committed to a diverse workforce.