Mandarin Speaking Network Operation Engineer

ELP Consult

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East London, gb on site Until 8/21/2026 H-1B sponsor history First posted March 22, 2025 Last posted March 22, 2025
Job description
  • Responsible for 7*24hr duty on shift in Network Operation Centre (night and public holiday shift based at home);
  • Responsible for 7*24hr calls answering for network trouble and ICT problem notice;
  • Responsible for handling notices 7*24hr from Network Operation Centre email and internal system;
  • Responsible for following up all related trouble tickets and escalating cases in Network Operation Centre and company internally;
  • Responsible for sorting and sending plan, maintenance work and emergency outage notification to end customer or related partners;
  • Responsible for checking network element twice a day (may need more times accordingly with different situation);
  • Responsible for provisioning of trouble recovery and migration;
  • Responsible for generating trouble report and providing LOG record accordingly with request from end customer or other company’s internal departments;
  • Responsible for maintaining record for network assets and spare parts, customer’s service records, and other related materials.


Requirements
  • Fluently English and Mandarin speaking, reading and writing is preferable;
  • Basic network technical knowledge or related computer major;
  • Good communication skill and strong sense of responsibility;
  • Certification of CCNA or HCNA would be considered priority;
  • Good communication skills.


About this role

Summary

Manage 24/7 network operations, troubleshoot issues, handle notices, and maintain records.

Job title

Mandarin Speaking Network Operation Engineer

Experience level

entry level

Industry

telecommunications

Location requirements

East London, remote work possible

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

EnglishMandarinnetwork knowledgeCCNAHCNA

Preferred skills

communication

Specializations

networkICTtroubleshootingprovisioningmaintenance
Locations

Structured locations inferred from the posting.

East London, South Africa

Hybrid City