Manager, Volunteer & Community Engagement

Description

Manager, Volunteer & Community Engagement

Atlanta, GA | Development

Build Community That Drives Impact

Jewish Family & Career Services of Atlanta (JF&CS) is seeking a relationship-driven, community-focused Manager of Volunteer & Community Engagement to lead and grow how individuals, families, corporations, and partners connect to our mission through meaningful service.

With a 125-year history of supporting individuals and families of all faiths, JF&CS is a trusted community resource. This role plays a critical part in expanding our reach, deepening partnerships, and ensuring every volunteer experience is impactful, welcoming, and rooted in purpose.

The north star for this role is simple: build community connections that translate into meaningful engagement, service, and long-term impact.

The Role at a Glance

• Reports to Chief Advancement Officer
• Leads agency-wide volunteer strategy and engagement efforts
• Oversees Volunteer Engagement Coordinator
• Key partner to Development, Marketing, and Program teams
• Highly relational, community-facing role with a blend of strategy and execution

This is not a behind-the-scenes coordination role. Some days you’ll be building partnerships, hosting volunteer groups, or representing JF&CS in the community. Other days you’ll be planning programs, analyzing engagement data, or strengthening internal systems that support volunteer success.

What You’ll Be Responsible For

Volunteer Strategy & Engagement

• Lead and evolve a comprehensive, agency-wide volunteer strategy aligned with JF&CS priorities
• Design inclusive, engaging volunteer experiences that drive long-term commitment
• Oversee recruitment, onboarding, training, and engagement systems for volunteers
• Supervise and support the Volunteer Engagement Coordinator
• Partner with program teams to align volunteer opportunities with real needs
• Enhance and manage volunteer systems (Golden), using data to improve outcomes
• Develop communications, storytelling, and engagement campaigns with Marketing
• Lead year-round volunteer appreciation and recognition efforts

Corporate & Community Partnerships

• Build and grow relationships with corporate, faith-based, and community partners
• Design and lead group volunteer experiences that connect community interest with agency impact
• Manage all aspects of corporate service projects from outreach through execution
• Partner with Development to create a volunteer-to-donor pipeline
• Support sponsorships, stewardship, and broader philanthropic engagement
• Track and report on engagement, partnerships, and contributions across systems

Family & Leadership Engagement Programs

• Provide strategic oversight of the Family Volunteer Program and related initiatives
• Guide quarterly family service projects that are accessible and mission-driven
• Partner with volunteer committees to evaluate and grow engagement efforts
• Support signature initiatives such as Family Mitzvah Day
• Lead recruitment and engagement for the Kay Leadership Program
• Develop meaningful ways to engage alumni through service, networking, and learning opportunities

Requirements

You are:

• Relationship-driven and energized by connecting people to purpose
• Strategic but also hands-on, able to move seamlessly from planning to execution
• Organized and accountable, with strong follow-through
• A natural collaborator who works well across teams and with external partners
• Comfortable representing JF&CS in the community
• Deeply aligned with the JF&CS mission and impact

You have:

• Strong communication, relationship-building, and customer service skills
• Experience managing multiple priorities, projects, and stakeholders
• Ability to think strategically while executing day-to-day operations
• Comfort working with data and systems to track engagement and outcomes

You bring:

• 5–7 years of experience in nonprofit work, volunteer management, community engagement, fundraising, or related field
• Experience building partnerships and leading programs or initiatives
• Bachelor’s degree required (Master’s a plus)
• Flexibility for occasional evenings or weekends

Why JF&CS? 

At JF&CS, community engagement is more than coordination; it’s connection, belonging, and impact. You’ll play a key role in shaping how people experience our mission, while building relationships across Atlanta that strengthen both our programs and our future. 

What We Offer:

• Up to 20 days of paid time off (PTO) annually, prorated in the first year
• Paid holidays
• Comprehensive Health, Vision, and Dental insurance
• 401(k) with employer matching
• Paid parental leave

Candidates selected for employment must successfully complete a pre-employment background screening and drug screening. Employment is contingent upon satisfactory results for both. In addition, tuberculosis (TB) testing and fingerprinting may be required, as applicable. 

Equal Opportunity Employer Statement: JF&CS is an equal opportunity employer, committed to providing a workplace free from harassment and discrimination. We embrace our employees’ unique qualities, which fuel interest, innovation, and business success. As an EEO employer, JF&CS will engage in interactive dialogue regarding any accommodation requested based on medical or religious considerations.