Manager Strategic Operations
26336.5014
Apply to this job Until 10/6/2026 5+ years exp First posted August 7, 2026 Last posted August 7, 2026
Job description
Job Summary
Provides dedicated support by facilitating business case and timeline development, managing progress to milestones, and refining benefits assumptions as necessary. Partners with business teams to actively manage leading indicators challenging assumptions and proactively highlighting impact on customers and organization. Serves as a trusted, results oriented, subject matter expert. Responsible to communicate program/initiatives across the organization (ex support center, field leaders, store team members, etc) and work with marketing to develop relevant narratives for patients. Responsible for programs that are cross functional, cross divisional, and are of significant magnitude and important to the execution of corporate business strategies and achievement of company objectives. Program work has a significant impact on the organization. Budget responsibilities are based on program requirements. Execute the strategy and efficient operations of Walgreens Pharmacy Businesses.
Job Responsibilities
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Provides dedicated support by facilitating business case and timeline development, managing progress to milestones, and refining benefits assumptions as necessary. Partners with business teams to actively manage leading indicators challenging assumptions and proactively highlighting impact on customers and organization. Serves as a trusted, results oriented, subject matter expert. Responsible to communicate program/initiatives across the organization (ex support center, field leaders, store team members, etc) and work with marketing to develop relevant narratives for patients. Responsible for programs that are cross functional, cross divisional, and are of significant magnitude and important to the execution of corporate business strategies and achievement of company objectives. Program work has a significant impact on the organization. Budget responsibilities are based on program requirements. Execute the strategy and efficient operations of Walgreens Pharmacy Businesses.
Job Responsibilities
- Leads, organizes, directs, manages and controls inter related program activities for transformation programs with most significant scope, benefits, and impact across business units.
- Executes prioritized transformation programs, setting program management routines and bringing focus to the team on the activities required to deliver on planned benefits.
- Directs program activities to ensure high quality results within defined time and budget schedules. Collaborates with business leaders and executive team to develop the end to end approach and evaluation of transformation programs.
- Analyzes and shares program specific insights and recommendations to achieve operational effectiveness and expected benefits capture. Assesses and measures ongoing impact and evaluates changes to key assumptions or planned impact.
- Ensures programs are completed according to time and budget schedules, and that objectives conform to division overall standards and operations objectives and project requirements.
- Manages prioritization of projects within the program, ensuring that each project achieves its overall benefits.
- Proactively works with program teams to identify cross functional complexities and resolve program level risks and issues.
- Resolves high level conflicts and negotiates with stakeholders.
- Manages the identification of needed expertise and requirements based on engagement model and functional expertise. When required, directs the activities of project teams through leadership and collaboration with other
- If needed, oversees the performance management of matrixed team.
- Processes and synthesizes transformation program outputs into executive level presentations, updates, risks, mitigations, and business recommendations.
- When required, develops and mentors staff through onboarding, open communication, training and development opportunities and performance management processes, builds and maintains employee morale and motivation, ensures the team is appropriately staffed with required competencies, fosters a diverse and inclusive workplace.
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
About this role
Summary
Leads and manages cross-functional transformation programs to achieve strategic goals.
Job title
Manager Strategic Operations
Experience level
senior level
Minimum experience
5+ years exp
Industry
retail
Location requirements
Remote work possible, location unspecified
Salary
Not specified
Management role
Yes
Skills & keywords
Required skills
program managementstakeholder negotiationrisk managementteam leadership
Preferred skills
business analysischange managementmentoring
Specializations
transformation programsstakeholder managementprogram analysisproject prioritization
Locations
Structured locations inferred from the posting.
No structured locations extracted for this role yet.