Manager - Soft Services

Cushman & Wakefield Malaysia Sdn Bhd

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NXT Until 9/25/2026 8+ years exp First posted July 27, 2026 Last posted July 27, 2026
Job description

Job Title

Manager - Soft Services

Job Description Summary

Job Description

About the Role:

  • Facility Operations Management: Supervise day-to-day facility activities including housekeeping, maintenance, and security services.
  • Vendor & Budget Management: Negotiate contracts, manage vendor performance, and control facility-related expenses.
  • Compliance & Safety: Ensure adherence to health, safety, and environmental regulations as well as company standards.
  • Space Planning & Optimization: Oversee workspace allocation, seating plans, and support occupancy planning initiatives.
  • Reporting & Process Improvement: Prepare facility performance reports, analyze KPIs, and implement efficiency improvements.

About You:

  • Bachelor’s degree in Facilities Management, Engineering, or related field (MBA preferred).
  • 8–10 years of experience in facility management with leadership responsibilities.
  • Strong knowledge of building systems, compliance standards, and vendor management.
  • Excellent communication, negotiation, and problem-solving skills.
  • Proficiency in facility management software and MS Office tools.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

  • Being part of a growing global company.
  • Career development and a promote from within culture.
  • An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.




 

 

 




INCO: “Cushman & Wakefield”
About this role

Summary

Manage facility operations, vendor relations, compliance, and space planning activities.

Job title

Manager - Soft Services

Experience level

8-10 years

Minimum experience

8+ years exp

Industry

real estate

Location requirements

NXT location, remote work not specified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

facility management softwareMS Officenegotiationproblem-solvingcommunication

Preferred skills

None specified

Specializations

housekeepingmaintenancevendor managementcompliancespace planning
Locations

Structured locations inferred from the posting.

Unknown location

Work arrangement unknown