Manager / Senior Manager, Technology Delivery

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Manager / Senior Manager of Technology Delivery will spearhead the development and implementation of cutting-edge solutions that drive Sun Life's business objectives. This role demands a strategic visionary with a robust background in project management, application development, and digital transformation, coupled with a deep understanding of the insurance industry landscape.

Key Responsibilities

• Lead and orchestrate the delivery of complex digital projects from inception to completion, ensuring seamless alignment with business goals and evolving customer needs.

• Oversee large-scale cloud migration initiatives, guaranteeing smooth transitions and optimal performance of cloud-based applications.

• Foster collaboration with cross-functional teams to define project scope, objectives, and deliverables, promoting a culture of innovation and excellence.

• Cultivate and manage stakeholder relationships, ensuring transparent communication and effective expectation management throughout project lifecycles.

• Develop, implement, and refine best practices for project management and digital solution delivery, driving continuous improvement.

• Proactively monitor and report on project progress, risks, and issues, proposing innovative solutions to mitigate challenges and optimize outcomes.

• Stay at the forefront of industry trends and emerging technologies, identifying and leveraging opportunities for groundbreaking innovation.

• Guide teams in the development of web and mobile applications, ensuring the delivery of exceptional user experiences that set new standards in the industry.

• Mentor and develop team members, fostering a culture of continuous learning, professional growth, and technical excellence.

• Ensure unwavering compliance with regulatory requirements and company policies throughout all stages of project execution.

• Spearhead API design and development initiatives, implementing best practices for seamless integration across platforms.
   

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred.

• Minimum of 10 years of experience in the IT sector, with at least 5 years in a senior managerial role.

• Proven track record of successfully delivering complex digital solutions and managing large-scale projects, particularly in cloud migration and digital transformation.

• Comprehensive knowledge of digital technologies and trends relevant to the insurance sector, with a focus on emerging technologies.

• Demonstrated expertise in API design and development, with a deep understanding of best practices for system integration.

• Exceptional analytical, problem-solving, and decision-making skills, with the ability to navigate complex technical and business challenges.

• Outstanding communication and interpersonal skills, with a proven ability to influence and collaborate at all levels of an organization.

• Extensive experience with Agile methodologies and their practical application in large-scale projects.

• Relevant industry certifications (e.g., PMP, Scrum Master, AWS Certified Solutions Architect, Azure Solutions Architect) strongly preferred.

• Demonstrated ability to lead and motivate high-performing teams in a fast-paced, dynamic environment.

Job Category:

IT - Technology Services

Posting End Date:

29/09/2026