Manager, Security & Incident Management (FC)

US, VA, Suffolk QVC Until 9/4/2026 5+ years exp First posted June 12, 2026 Last posted July 6, 2026
Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Manager of Security & Incident Management supports QVC and HSN. You will provide direction in the delivery of comprehensive security services, systems, and programs. These efforts aim to protect team members, operations, and facilities, and the business from threats and harm. You will lead the security team with operational responsibilities include access control, investigations, fire protection, emergency response, incident management and business continuity. You will report to the Regional Manager, Security & Incident Management and working the Suffolk, VA fulfillment center.

Where You'll Work

  • This role is onsite and will require you to work from our Suffolk, VA fulfillment center daily. Relocation assistance is not available for this role.

What You'll Do

  • Oversee multi-site security operations to ensure compliance with established departmental and operational procedures.
  • Operational responsibilities include access control, investigations, fire protection, emergency response, incident management and business continuity.
  • Directly manage the onsite security team to ensure all required security services are delivered as defined in SOPs and Global Security Operations Procedures.
  • Ensure the accurate identification, tracking and monitoring of problem situations.
  • Be a liaison to all site departments, local law enforcement and other emergency service providers.
  • Work in close collaboration with the Global Security Operations Center (GSOC) to monitor internal and external threats to the business, introduces mitigation strategies, and escalates incidents to senior leadership.

What You'll Bring

  • 5+ years previous managerial experience in a high volume environment.
  • 3+ years leadership experience with security experience.
  • Experience and working knowledge of distribution site operation.
  • Knowledge of the Fulfillment Centers principles (inbound/outbound operations).

#LI-AC5

Salary: $70,000.00 - $82,000.00

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

About this role

Summary

Manage security operations, incident response, and team at Suffolk fulfillment center.

Job title

Manager, Security & Incident Management (FC)

Experience level

5+ years

Minimum experience

5+ years exp

Industry

retail

Location requirements

onsite at Suffolk, VA; no remote work allowed

Salary

$70k–$82k

Management role

Yes

Skills & keywords

Required skills

security managementincident responsefire protectionemergency response

Preferred skills

None specified

Specializations

security managementincident responsefire protectionemergency response
Locations

Structured locations inferred from the posting.

Suffolk, VA, USA

On-site City