Manager, Partner Retail

YOUR MISSION

• Task 1: Performance & KPIs

  • Achieve retail P&L and KPI targets by optimizing store productivity (e.g., conversion rate, UPT, ATV, sales per sqm).
  • Drive comp sales through SMART targets and localized operating plans.
  • Monitor business performance and competitive landscape; take corrective actions as needed.
  • Manage store-related OPEX with focus on rent and personnel costs.

• Task 2: Operational Excellence

  • Implement global/regional operational tools and country-specific policies in compliance with international standards.
  • Ensure smooth execution of store openings, closings, relocations, and inventory processes.
  • Lead and develop retail teams to meet operational and service standards.
  • Oversee inventory integrity, loss prevention, and visual merchandising execution.
  • Support retail training programs and customer feedback initiatives to enhance service quality.

• Task 3: Cross-Functional Collaboration

  • Partner with retail support functions and wholesale teams to address country-specific needs.
  • Collaborate with merchandising, VM, training, marketing, logistics, finance, and e-commerce teams to ensure seamless O2O customer experience.

• Task 4: Process Improvement

  • Drive operational best practices and strategic initiatives through cross-functional collaboration and continuous improvement.

• Task 5: Team Leadership

  • Lead and coach retail operations teams to ensure effective business management.
  • Identify training needs and support targeted development programs.
  • Implement succession planning through talent identification, hiring, and retention strategies.

YOUR TALENT

Experience: More than 5 years in retail operations, with 2 - 3 years from similar position with a global brand.

Education: Bachelor degree in Business Studies, Marketing, or Equivalent.

IT Skiils: Microsoft Office

Language: Bahasa & English