Manager Operational Excellence Dollar Tree

Summary of Position (Job Purpose) - Major purpose and functions of the position.

This role will manage the continuity and improvement of all Dollar Tree Store Operational processes, including managing store service programs, processes and being the subject matter expert on projects. This role is responsible for creating, updating, and managing operational procedures and new initiatives. Oversight and continuous improvement of day-to-day operations through the development of Operations Specialist(s). 

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

• Manage and continuously improve existing Dollar Tree store programs, including leveraging subject matter experts to assess needs, plan the eligibility requirements, facilitate the deployment of the programs, and follow up with field leadership on execution.

• Lead cross-functional teams, including Projects & Programs, Training, Legal, Merchandising, Marketing, Asset Protection, Training, and Field Communications, to ensure all Dollar Tree store operating procedures, current training documents, and communications related to the programs are accurate, executable, and up to date.

• Partner and travel with field leaders and stores to proactively identify opportunities to improve field experiences and deliver operational excellence.

• Provide analysis and expertise to support the development of store operating procedures, training documents, and related communications for new programs and deployments.

• Support store operational technology, systems, and process enhancements.

• Manage select operational reporting and partner with store operations analytics to develop key reports to measure the success of operational programs and processes. Lead changes to improve business results.

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

• 3 – 5 years of experience in retail, other service industries, or in “project manager” capacity

• Passion for process simplification, continuous improvement, and change management

• Strong project management skills with demonstrated success in project plan creation and successful implementation.

• Ability to navigate within various pieces of technology both as an end user and as a subject matter expert to support the store teams.

• Ability to collaborate across cross-functional teams.

• Strong analytical abilities with demonstrated success in translating analysis into executable action.

Desired Qualifications  -  Desired but not required.

• Bachelor’s Degree in Business Management or a related field experience

Start Rate = $110,000 - $122,000 based on experience plus 20% bonus and equity.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

Our success is a team effort —

when we reach our goals, you’ll be eligible for a yearly bonus!

Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program

• Retirement plans with matching contribution

• Employee Stock Purchase Program

• Educational Assistance

• Access to PerkSpot, an employee discount platform for goods and services

• And much more!

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value – it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.

We see an exciting path forward as our company continues to grow and transform – and we know that this path starts with you.

Join our team today and discover The Value of You.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Operations Support

Dollar Tree