Manager, InterOperability Architecture

JOB SUMMARY
The Manager, Interoperability Architecture is responsible for defining, building, and operating Pennant's interoperability platform and integration architecture strategy. Reporting to the Director of Data, this role combines technical leadership, people leadership, and strategic planning to create scalable, secure, and reliable data exchange capabilities across clinical, financial, operational, and enterprise systems.

This leader serves as both architect and builder, working hands-on to design and develop APIs, interfaces, integration patterns, and interoperability services while leading a small, high-performing team. The role will establish the architectural foundation for Pennant's interoperability ecosystem and drive the organization's ability to exchange, govern, and leverage data effectively across internal and external partners.

The Manager, Interoperability Architecture will partner closely with Data Warehousing, Clinical Applications, Enterprise Applications, Security, Infrastructure, and business leaders to deliver solutions that enable life-changing service through connected healthcare technology.

DUTIES & RESPONSIBILITIES
Leadership & Team Management

• Lead, mentor, and develop a team consisting of interoperability engineering and product ownership resources.
• Conduct hiring, onboarding, coaching, performance management, and career development activities.
• Establish team priorities, workload planning, and capacity management.
• Foster a CAPLICO-driven culture of accountability, ownership, collaboration, innovation, and continuous learning.
• Build a high-trust environment that empowers team members to take initiative and solve complex 
• problems.

Architecture & Platform Ownership

• Define and maintain the enterprise interoperability architecture strategy and roadmap.
• Establish standards, patterns, and best practices for APIs, interfaces, event-driven integrations, and data 
• exchange.
• Design scalable integration architectures supporting growth, acquisitions, and evolving healthcare 
• business needs.
• Evaluate and recommend technologies, platforms, and architectural approaches.
• Ensure interoperability solutions align with security, governance, compliance, and operational 
• requirements.
• Maintain architectural documentation, standards, and reference designs.

Engineering & Delivery

• Design, develop, test, and support APIs, interfaces, and middleware solutions.
• Build integrations between EHRs, operational systems, cloud platforms, vendor applications, and data platforms.
• Configure and optimize integration engines and middleware technologies.
• Participate in hands-on coding and solution delivery activities.
• Troubleshoot and resolve complex interoperability, integration, and data exchange issues.
• Implement monitoring, alerting, and operational support practices for critical integrations.

Strategy & Stakeholder Partnership

• Partner with business and technology leaders to identify interoperability opportunities and priorities.
• Translate organizational goals into platform capabilities and technical roadmaps.
• Collaborate with vendors, implementation partners, and healthcare technology providers.
• Support due diligence and integration planning for acquisitions and new business initiatives.
• Drive long-term interoperability maturity and healthcare data exchange capabilities.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than 
those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
Education

• Bachelor's degree in Informa Technology, Computer Science, Engineering, Healthcare Informatics, or related field, or equivalent experience.

Experience

• 7+ years of healthcare information technology experience.
• 5+ years of experience designing and implementing integration or interoperability solutions.
• Experience designing enterprise architecture for healthcare technology environments.
• Experience building and scaling interoperability capabilities, platforms, or programs from an early-stage or transformational environment.
• Experience leading technical teams and delivering complex technology initiatives.
• Experience working across multiple stakeholder groups including business, clinical, operational, and technical teams.

Technical Expertise
Experience with several of the following:

• HL7 v2.x
• FHIR
• REST APIs
• SOAP services
• Healthcare interoperability standards
• Integration engines and middleware platforms
• Cloud integration architectures
• Event-driven architectures
• Enterprise application integration
• Authentication and authorization frameworks
• API management platforms
• Data integration and transformation solutions
• SQL and database technologies
• Software development and application architecture

Preferred Qualifications

• Experience in home health, hospice, post-acute care, or healthcare services organizations.
• Experience supporting mergers, acquisitions, or large-scale system integrations.
• Experience with Epic, HCHB, or other healthcare clinical platforms.
• Experience building enterprise API platforms