Manager, Group Sales

Monumental Sports & Entertainment

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Washington, DC 20004 Until 9/8/2026 1+ years exp First posted July 10, 2026 Last posted July 10, 2026
Job description

Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid.

Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people. 

Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you. 

Position Overview:

The Manager, Group Sales is responsible for the sales and service of all ticket products for the NBA G-League Capital City Go-Go, playing at the CareFirst Arena in Congress Heights, Washington, DC.

Do you possess an optimistic team-first demeanor and are looking to gain experience in sports industry sales? We'd love to hear from you!

Responsibilities:

  • Increase ticket sales and ticket sales revenue for the Capital City Go-Go, through telemarketing, email marketing, face-to-face presentations and creative social media communications.
  • Use enthusiastic tactics to build new sales opportunities and develop prospects by calling on self-generated leads as well as provided sales campaigns.
  • Consistently achieve or exceed performance metrics and weekly sales activity.
  • Strategically prospect new group sales opportunities and collaborate with teammates to design new Theme Nights.
  • Enter all pertinent prospect and customer information into Salesforce CRM for efficient reporting and effective pipeline management.
  • Demonstrate professionalism in all interactions daily (e.g. strong social skills, positivity, timely and professional follow-through, willingness to new ideas and suggestions).
  • On-site Ticket Sales Manager for all Capital City Go-Go games.
  • Responsible for the execution of all ticket activations and fan experiences.
  • Upsell Opportunities- ability to upsell prospects into a Full-Menu of Ticket products for the Washington Wizards.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree required.
  • Excellent interpersonal, written, and verbal communication skills.
  • Willingness to learn in a fast-paced environment.
  • 1-2 Years of Sales Experience including telemarketing and pipeline management experience.
  • Ability to make 40+ outbound calls daily.
  • Ability to work flexible hours, including but not limited to evenings, weekends, and holidays.
  • Strong work ethic and a desire to build a career in professional sports.

Pay Rate: $19.85 USD/hour.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About this role

Summary

Manage ticket sales, prospecting, upselling, and fan experiences for sports team.

Job title

Manager, Group Sales

Experience level

1-2 years

Minimum experience

1+ years exp

Industry

sports and entertainment

Location requirements

Washington, DC; remote work not specified

Salary

$19.85 USD/hour

Management role

No

Skills & keywords

Required skills

communicationpipeline managementCRMtelephone salessocial media

Preferred skills

None specified

Specializations

ticket salesCRMprospectingsocial mediafan experiences
Locations

Structured locations inferred from the posting.

Unknown location

Work arrangement unknown