Manager FOH

POSITION SUMMARY:
The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

PRIMARY ACCOUNTABILITIES:
* Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
* Ensures customer satisfaction with all aspects of the restaurant and dining experience.
* Handles customer complaints, resolving issues in a diplomatic and courteous manner.
* Ensures compliance with alcoholic beverage regulations.
* Estimates food and beverage costs.
* Manages inventory and purchases food and supplies.
* Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
* Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
* Collaborates with chefs to develop appetizing menus.
* Maintains sales records and tracks cash receipts.
* Prepares and submits operations reports and other documentation requested by the regional manager.
* Performs other duties as assigned.

 

KNOWLEDGE, SKILLS, & ABILITIES:
* Education/Certifications:
o High school diploma or equivalent required.
* Experience:
o Previous restaurant experience required, management experience preferred.
* Skills/Competencies:
o Strong supervisory and leadership skills.
o Excellent interpersonal skills with a focus on customer service.
o Excellent time management skills.
o Excellent organizational skills and attention to detail.
o Familiarity with food handling, safety, and other restaurant guidelines.
o Proficient with Microsoft Office Suite or related software.
o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.

 

PHYSICAL REQUIREMENTS:
When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.