Manager, Customer Finance

The Folger Coffee Company

Orrville, OH Until 10/9/2026 4+ years exp First posted August 10, 2026 Last posted August 10, 2026
Job description

Your Opportunity as the Manager, Sales Finance

Leverage your forecasting and financial analysis skills to provide leadership to our Food & Beverage Field Sales, and Commercialization teams. Serve as a trusted financial advisor to the field sales team by identifying opportunities to execute against sales and profit objectives, influencing the sales organization to make informed, compliant, and profitable decisions, and proactively identifying a risk and opportunity profile. Lead regular reviews of customer financial plans & forecasts, trade spending, other sales deducts, customer P&Ls and customer level promotional ROI analysis.

Location: Orrville, OH

Work Arrangements: Hybrid, 30% in office expectation

In this role you will:

  • Lead financial aspects of Customer business reviews, annual planning, and monthly forecasting. Includes leading aspects of sales and profit delivery by identifying and articulating key drivers of results and providing visibility and guidance on trends to support accurate forecasting.

  • Lead as a trusted financial advisor to the field sales team by enabling delivery of top and bottom-line results and proactively providing guidance for gap-closure activities.

  • Support the accuracy of month/quarter/year-end accruals by working with Sales and assisting the trade audit team (promotions setup accurately & according to contract, promo approval, scrubbing, burn rates, etc.).

  • Support month-end reporting & ad hoc activities/requests (including incremental opportunities analysis, customer negotiation support, etc.).

  • Ensure contractual obligations are reflected in plan and forecast and that the Sales organization is executing brand strategies within guidelines and adhering to Company financial policies.

  • Support forecasting and promotion planning accuracy in CAS (trade management tool). Understand system connectivity for day 2 estimates, business results, and forecast outlook.

  • Lead continuous efforts to ensure best-in-class customer profit model, streamline processes, and sharing best practices across team and organization.

  • Provide customer insights and financial updates to the SBA finance team(s) to align customer and brand objectives and enable understanding of business drivers.

  • Strengthen organizational capability and support career development through education and development of team.

What we are looking for:

Minimum Requirements:

  • Bachelor’s degree in Accounting or Finance

  • 4+ years of financial analysis experience in two or more disciplines

  • Financial planning and forecasting ownership

  • Strong fundamental knowledge of promotional strategies, retailer structure, trade funds management systems, financial planning systems

  • Proven ability to effectively lead team members and cross-functional groups

  • Highly organized and highest standards of accuracy and precision

  • Analytical and problem solving skills

  • Strong communication and relationship building skills

  • Ability to work in a diverse and fast paced environment.  

  • Ability to make sound business decisions that have a positive impact on the company 

Additional skills and experience that we think would make someone successful in this role (not required):  

  • MBA, CPA, or CMA

The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

Stay connected with us on LinkedIn® 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status. 

About this role

Summary

Lead financial planning, forecasting, and analysis for sales and customer profitability.

Job title

Manager, Customer Finance

Experience level

4+ years

Minimum experience

4+ years exp

Industry

food and beverage

Location requirements

Orrville, OH; hybrid work allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

financial analysisforecastingtrade funds management systemsfinancial planning systemsleadership

Preferred skills

MBACPACMA

Specializations

financial analysisforecastingtrade funds managementcustomer P&Lpromotional strategies
Locations

Structured locations inferred from the posting.

Orrville, OH 44667, USA

Hybrid City