Manager Custodial Services

Boyd Gaming

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King of Prussia, PA, us on site Until 9/4/2026 3+ years exp First posted July 6, 2026 Last posted July 6, 2026
Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

  • Handle personnel-related matters including but not limited to interviewing, hiring, training, coaching, evaluating, counseling, and discharging staff.
  • Establish department guidelines, rules and regulations and training programs. 
  • Coordinate scheduling and assign employees in alignment with business needs.
  • Handle customer complaints and concerns.
  • Prepare and distribute assignments. 
  • Inspect and approve cleaning of all assigned areas; review status of assignments and follow-up as needed. 
  • Check all cleaning aids and equipment to ensure that they are in proper working order and are in compliance with safety standards.
  • Handle customer complaints and concerns
  • Other duties as assigned by management
  • Must be at least 21 years of age.
  • Associate’s or Bachelor’s degree preferred.
  • Three (3) years of experience in housekeeping management and Executive 
  • Housekeeper Certification preferred.
  • Must be able to stand and walk for extended periods of time.
  • Must be able to lift up to 100 pounds.
  • Other physical requirements include but are not limited to bending, reaching, kneeling, squatting, climbing, pushing, and pulling.
  • May be exposed to casino-related environmental factors including but not limited to excessive noise and second-hand smoke.
  • Must be able to operate and demonstrate the proper use of all equipment.
  • Must have general computer skills.
  • Must have strong organizational and communication skills.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

About this role

Summary

Manage housekeeping staff, ensure safety, coordinate schedules, handle customer complaints, oversee cleaning quality.

Job title

Manager Custodial Services

Experience level

3+ years

Minimum experience

3+ years exp

Industry

gaming

Location requirements

King of Prussia, PA; remote work not specified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

staff managementtrainingsafety standardsorganizationcommunicationcomputer skills

Preferred skills

housekeeping managementexecutive housekeeper certification

Specializations

housekeepingfacilitymanagementtrainingsafety
Locations

Structured locations inferred from the posting.

King of Prussia, PA, USA

On-site City