Major Incident Support Team Member

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

He aha te tūranga - About the role:  

The Major Incident Support Team (MIST) plays a crucial role in ensuring that Hato Hone St John delivers a world-leading response during major incidents and large events. The MIST volunteers are non-clinical and support the Ambulance Operations and Event Health Services teams at planned and unplanned events during periods of high workload or crisis. This could include major sporting events, festivals, concerts, as well as responding to major incidents and natural disasters. 

There are 4 areas where you can be involved (although you may not be needed at each event). These include Administration, Communications, Welfare, and Logistics.  

Ko wai koe - About you: 

To be successful in this role, you will need: 

• A current, clean full NZ Driver's Licence, with the ability to drive both automatic and manual vehicles confidently.  
• A First Aid certificate 
• Strong communication skills and attention to detail 
• To be flexible, resilient and able to maintain performance under pressure 
• To be physically fit 
• To be 18 years of age or over 
• New Zealand citizenship or permanent resident status is a must

Me pēhea te tuku tono - How to apply 

Click “I’m interested” to apply, before applications close on 15 August 2026. 

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs. 

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai. E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa. Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai. 

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.    

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.