Major Incident Management Lead
E*Pro Inc
Apply to this jobE*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com
Job Title : Incident Manager
Location : Burbank, CA
Job Type : Permanent Full Time
Job Description:
• 8+ years of experience primarily in ITIL Incident and Major incident Management
• Worked as a Major Incident management lead for the leading client
• Experience in Customer communication and Major incident reporting (MIR)
• Hands on experience in designing , creating process documents and deploying Incident Management and Major Incident Management
Summary
Lead major incident management, design processes, and communicate with customers in ITIL framework.
Job title
Major Incident Management Lead
Experience level
8+ years
Industry
technology
Location requirements
Burbank, CA, on-site only
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Burbank, CA, USA