Maintenance Administrator

About Us

TEN (Transportation Equipment Network) is proud to be the North American leader in transportation equipment and solutions. We’re full service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics. Equipped with decades of knowledge and experience, incredible customer track records, and a sharp perspective on the future of the industry, TEN offers full-service trailer solutions that keep businesses moving forward.

About the Maintenance Administrator Position:

As a Maintenance Administrator, you will be responsible for providing daily administrative support to the service department. Your primary duties will include work order processing, customer communications, and maintaining maintenance-related documentation. Attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment are key to ensuring our high standards of service and customer satisfaction are met. The ideal candidate will have a customer service-oriented mindset, experience in the trailer/transportation industry, and the ability to work independently and as a team.

Key Responsibilities:

• Provide daily, essential administrative and organizational support to the service department
• Assist in processing and closing work orders accurately and timely
• Communicate effectively with customers regarding service schedules and updates
• Assist in preparing estimates for customers
• Track preventative maintenance schedules
• Maintain equipment maintenance records
• Process and track purchase orders and invoices
• Order office supplies and route mail
• Support the service team with data entry and special projects as required
• Keep updated on industry standards
• Ensure a safe work environment

Qualifications & Skills:

• One to two years of experience in an administrative support role, preferably in the trailer/transportation industry
• Proficiency in Microsoft Office applications
• Strong communication and customer service skills
• Strong interpersonal skills
• Organizational skills and attention to detail
• Associate’s degree preferred

Benefits:

We believe in rewarding our employees for their exceptional skills and dedication. That's why we offer our employees a range of attractive benefits that set us apart from the rest:

• Medical, dental, vision and numerous additional insurance programs
• Generous paid time off structures and paid holidays
• Equipment allowances, education reimbursements, & certification programs
• 401k with company match and profit sharing
• Recognition programs and service awards
• Weekly pay
• Wellness incentives

TEN (Transportation Equipment Network) is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.