Lubes Order Entry Level II

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor—we’re a team dedicated to innovation, service excellence, and delivering reliable solutions for our customers every day.

We are seeking a detail-oriented and customer-focused Order Entry Lubes II Associate to join our team. In this role, you will be responsible for processing lubricant orders from receipt through completion while ensuring accuracy, timely fulfillment, and exceptional customer service. You will serve as a key point of contact between customers, sales representatives, and internal departments to resolve order-related issues and maintain efficient daily operations.

Why Join RelaDyne?

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Health Savings Account (HSA)
• Paid time off and company holidays
• Career growth opportunities within a growing national organization

Responsibilities

• Process and manage lubricant orders from start to completion with a high level of accuracy.
• Communicate with customers and sales teams regarding order status, updates, and issue resolution.
• Investigate and resolve order discrepancies and customer concerns promptly.
• Maintain accurate order records and documentation.
• Monitor and manage the shared department email inbox.
• Answer incoming phone calls professionally and provide excellent customer service.
• Support and assist with Level 1 Lube Order Entry responsibilities as needed.
• Perform additional duties and special projects as assigned by management.
• Maintain strict confidentiality when handling sensitive customer, employee, and business information.

Qualifications

• Proficiency in Lube Order Entry Level 1 processes.
• Experience with SAP order entry.
• Proficient in Microsoft Office, including Excel, Outlook, and Word.
• Strong organizational and time management skills.
• Excellent problem-solving and critical thinking abilities.
• Professional telephone and customer service skills.
• Strong written and verbal communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work both independently and collaboratively within a team.
• High attention to detail and accuracy.
• Positive attitude with a customer-first mindset.
• Ability to adapt to changing priorities and deadlines.
• Strong interpersonal skills and a commitment to teamwork

At RelaDyne, you’ll find more than just a job-you’ll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.  

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Equal Opportunity Employer/Disability/Veterans 

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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