[LTA-PT] DEPUTY/ASSISTANT MANAGER, PUBLIC TRANSPORT NETWORK SURVEILLANCE

[What the role is]

[LTA-PT] DEPUTY/ASSISTANT MANAGER, PUBLIC TRANSPORT NETWORK SURVEILLANCE

[What you will be working on]

You will be part of a dynamic team responsible for monitoring and enhancing public transport performance in Singapore, with a focus on bus services. Your key responsibilities include:

• Manage outsourced contractors conducting bus and train surveys, including tender preparation, contract administration, and oversight of claims and payments.
   

• Plan, schedule, and oversee surveys, audits and other monitoring initiatives, analyse findings and operational data to produce situation reports, identify trends, issues, and opportunities for bus service improvements.
   

• Gather, analyse, and follow up on feedback relating to bus service performance.
   

• Collaborate with stakeholders to identify and assess problematic traffic corridors affecting bus operations, with the aim of improving service reliability.
   

• Drive the exploration and implementation of new initiatives to enhance network‑level bus service performance monitoring capabilities.
   

• Extract, process and analyse bus operational data using SQL and Python to support reporting, trend analysis, and service performance monitoring.
   

• Perform any other duties as assigned by the Reporting Officer.

[What we are looking for]

• Self-motivated and resourceful, with a meticulous and structured approach to work.
   

• Able to work both independently and as part of a team in a fast-paced environment.
   

• Possess strong communication skills to work effectively with internal/external stakeholders.
   

• Strong analytical skills with experience handling large datasets.
   

• Good working knowledge of SQL and Python, including the ability to write and modify queries and scripts for data extraction, processing, and analysis.
   

• Willingness to conduct fieldwork and support operational activities/events as required.
   

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.