Looking for Sr Executive for Inbound Tech Support Process.

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/22/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Desired skills :

· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.· Must know how to close their own calls.· Good communication skills in English.· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.· Ability to handle customer's issues and provide accurate resolution.· Should be flexible working in night shifts.

Freshers/Domestic Bpo candidates are not required.

Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

About this role

Summary

Provide technical support, troubleshoot issues, close calls, and handle customer inquiries in night shifts.

Job title

Senior Executive for Inbound Tech Support

Experience level

1-2 years

Industry

technology

Location requirements

Kolkata, WB, in; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

English communicationcall closingtroubleshootingcustomer handling

Preferred skills

night shift flexibilitygateway payments

Specializations

technical supportcall closingtroubleshootingcustomer service
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City