Looking for Sr Executive for Inbound Tech Support Process.

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 25, 2026 Last posted February 25, 2026
Job description

We operate leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services. We provide technology and services to enable consumers, merchants, and other participants to conduct commerce in our ecosystem.

Adeeba E Services are hiring Inbound Technical Support Executives for US Shift (Night Shift).


Desired skills :

· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

No Freshers are Welcome.

Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Immediate joining preferable.

Perks & Benefits :

. Fixed Salary on 1st of every month In Salary Account.
· 24 leaves in a year + comp offs + Birthday leaves.
· Very Attractive Incentives.
· No Extension of Shift Timings.
· Friendly Working Environment.

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Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091

Contact : Raju (HR) @ +918101364900/8100272764
Land Line : +91-33-65555831/65555832 for further queries.

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

About this role

Summary

Handle inbound technical support calls, troubleshoot issues, and ensure customer satisfaction in night shifts.

Job title

Sr Executive for Inbound Tech Support Process

Experience level

1-2 years

Industry

retail

Location requirements

Kolkata, WB, on-site, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

English communicationtroubleshootingcustomer handlingnight shift

Preferred skills

None specified

Specializations

tech supporttroubleshootinginternational BPOcustomer service
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City