Looking for Inbound Technical Support Process For US Shift

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/22/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.

Join US with Huge Hike +Incentive

Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;
Must have dialled in Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.

Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives
Spot Incentives
No Extension of Shift Timings

Medical benefits
Salary: Not a bar for a right candidate.
Working Days:6 days

Contact: Rima (HR) 7686839463 Or Priyanka (HR) @ 9804149788

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Handle inbound calls for tech issues, analyze problems, sell plans, close calls, and take payments.

Job title

Inbound Technical Support

Experience level

more than 6 months

Industry

bpo

Location requirements

Kolkata, WB, in; on-site with night shift flexibility

Salary

Not specified

Management role

No

Skills & keywords

Required skills

fluent Englishnight shiftcall closingpayment processing

Preferred skills

outbound tech process

Specializations

technical supportcustomer service
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City