Looking For Inbound Technical support Process
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.
HUGE VACANCIES IN INTERNATIONAL BPO FOR INBOUND TECHNICAL SUPPORT PROCESS
Job
Profile: Taking inbound calls for printer, router and antivirus issues
from the customer. the issue and recommending the best plan to the
customer. Selling technical support plan along with relevant software.
Candidate Profile:
Must Have Experience in Outbound Tech Support for more than 6 months-1 year
Must know how to close their own calls.
Must have good convincing and sales skills.
Salary:Rs.10,000-20000/month(fixed)+Huge Incentives
Shift : 8:30pm-6:30am
Working Days: 6 days(rotational Off 1 day)
Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE
Contact:Devopriya(HR) @ 7059753939 for further queries
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Summary
Handle inbound calls for tech issues, sell support plans, and resolve customer queries.
Job title
Inbound Technical Support Process
Experience level
6 months to 1 year
Industry
software
Location requirements
Kolkata, WB, in, no remote work permitted.
Salary
Rs.10,000-20000/month(fixed)+Huge Incentives
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India