Looking for Desktop Technician with Heat experience in Raleigh, NC

Raleigh, NC, us on site Until 8/22/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description

Founded in 2017 Perfecta is a division and a wholly owned subsidiary of City National Security a well known and reputed company providing IT Consulting , Staffing and Security services throughout the United States. Perfecta brings a rich experience of over 12 years in providing fully scaled IT Consulting and Staffing & Recruiting services. Perfecta brings a successful track record of delivering value based quality professional solutions at economical price to its customers across the U.S. Perfecta has successfully executed various IT and Staffing projects with its government and commercial clients and has consistently provided quality services to its customers.

Experience with , Microsoft Windowns, Office 2010/2013/2016, O365.

Experience with HEAT Call Tracking or similar tool

Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts

Experience with Avaya or similar call distribution tool

Ability to independently resolve routine and some non-routine problems. Ability to solve problems and perform diagnostics on software and/or hardware

Associate 

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide desktop support, manage Active Directory, and resolve hardware/software issues.

Job title

Desktop Technician

Experience level

associate

Industry

it consulting

Location requirements

Raleigh, NC, on-site, no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

windowsoffice 2010/2013/2016o365heat call trackingactive directory

Preferred skills

None specified

Specializations

windowsoffice 2010/2013/2016o365heat call trackingactive directory
Locations

Structured locations inferred from the posting.

Raleigh, NC, USA

On-site City