Logistics Solutions Manager, EU Markets, TikTok Shop (Chinese Speaker)

Description

About the Team
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.

We are looking for passionate and talented people to join our logistics experience & solution team. Together we can build a logistics platform that is an essential part of an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Responsibilities:
- Responsible for UK logistics seller experience, perform in-depth research and analysis of logistics experience metrics and output solutions for improvement
- Design solutions that incorporate both operating procedures and system functions that serve UK logistics businesses and operations expansion and improvement.
- Manage the solution for its whole journey from initiation to implementation, drive for constant improvement when needed
- Work with cross function teams (account managers, governance etc) to establish common goals for seller fulfilment experience
- Continue to drive solution upgrades and innovations that are best suited for the UK/EU market. Contribute to the accumulation of our core logistics capabilities.

Requirements

Minimum Qualifications
- Bachelor's degree or above, 3+ years of logistics performance management or solution design experience in the e-commerce fulfillments or logistics industry. Cross-region and cross-culture work experience is preferred
- Have a good understanding of e-commerce sellers, fulfilment, domestic logistics and other related industries. Experience in large e-commerce companies or international logistics companies is preferred;
- Have good analytical thinking, familiar with data analysis tools
- You will be responsible for reviewing vendor agreements and maintaining strong agency partnerships. Medium written proficiency in Chinese is required to ensure accuracy in contract interpretation, along with High oral proficiency to support clear communication with stakeholders who's primary language is in Chinese.

Preferred Qualifications
- With excellent communication skills, cross-team collaboration, and project management skills
- Has the ability to think outside the box and is able to take initiative in innovation to solve complex problems.