Limousine Dispatcher

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您，把握美高梅中國事業​機會，與金獅再闖另一座高峰。

Job Responsibilities:

• Responsible for the telephone operations of the Limousine department, coordinate with different departments and provide efficient service to guests by strategically dispatch vehicles and drivers

• Handle and process Limousine reservation from internal departments, hotel guests, members and other customer

• Log all guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation of guest problems and solution

• Manage and organize par stock of supplies, amenities, tools and equipment.

• Be knowledgeable of Hotel information to answer guest inquiries, be fully conversant with the most updated promotions & activities

• Handle or elevate guest complaints in an expedient and effective manner

Job Requirements:

• 1 years’ experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment

• High school diploma or equivalent

• Fluent in Cantonese, Mandarin and English

• Possess working knowledge of Microsoft Office and HotSOS