Level 1 IT Support
Recruiter
Apply to this jobOur client in the Greater Ventura area is seeking two motivated individuals with a passion for PCs to join their dynamic corporate team.
In this role, you will work under general supervision to assist computer and telecommunications system users by providing training, technical support, and expert knowledge to enhance user experience. Responsibilities include addressing all PC desktop, laptop, and network-related issues, troubleshooting Level I problems both in person and remotely, and ensuring service response times meet established standards. Additional duties may be assigned as necessary.
Requirements:
- Strong customer service skills
- Proficiency in Windows OS and Microsoft Office, with troubleshooting capabilities
- Basic understanding of networking, including Active Directory, TCP/IP, DHCP, and DNS
Experience:
- Supporting and troubleshooting Windows-based PCs and peripherals
- Supporting and troubleshooting networked printers, faxes, and copiers
- Supporting and troubleshooting mobile devices and VOIP phone systems
Preferred Certifications:
A+, Network+, or MCP are a plus.
Summary
Assist users with technical support for PCs and networking issues.
Job title
Level 1 IT Support
Experience level
entry level
Industry
information technology
Location requirements
Located in Ventura, CA; remote work not allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Ventura, CA, USA